A Business Process Managed Services and Advisory Company

As a Managed Services provider, we combine global know-how with local expertise to elevate your business

We are your partner in growth, committed to driving your success through Innovation, Operational excellence, and an unwavering focus on value addition, ensuring every solution is crafted with your customers in mind.

Our Capabilities

  • Capability Center as a Service

  • AI Intelligent Document Processing
  • Gen AI Contact Center Solutions
  • BPM Advisory Services

Driven by Industry Insights

Enabled by Data & Technology

Focused on Tangible Outcomes

Our Team

ANAND VERMA
ANAND VERMA
Founder & CEO

23+ years of BPO experience

Responsible for executing business strategy and directing overall growth & operations of the company

Experienced in strategy, operations, consulting, capability building & digital transformation in Business Process Management

Ex WNS, Sitel, First American, HCL

RAM GOPAL
RAM GOPAL
Strategic Advisor

An Industry Thought Leader; Ex CEO Barclays Bank India

Responsible for strategic direction, providing insights into the industry and market trends and identifying new growth areas

Experienced in Global Capability Centre operations and business model, having served at a Board level

Ex Citibank, Standard Chartered Bank, Barclays Bank

RICHARD HAMPSON
RICHARD HAMPSON
Strategic Advisor

Revenue generation, marketing and directing overall growth of the company

Experienced in strategy, consulting, procurement & digital transformation in Business Process Management

Consulted in Global BPO operations in India, South Africa, the Philippines

Ex T-Mobile, TalkTalk & NatWest Bank

Client Speak

ThoughtPartners has been a trusted partner in our growth journey over the past 12 months. Our partnership with ThoughtPartners has led to substantially improved service levels and customer experience.

Their professionalism, efficiency, and quality are top notched. We are ecstatic we have a partner that is dedicated to our overall success.

Vice President-Business, An Edtech Company

Anand and team brought excellent value to our business. They are strategic thinkers with a passion for innovation and efficiency, but I was most impressed with their world class execution on a daily basis as well as during crisis.

Chief Operating Officer, US Based Technology Company

My sincere appreciation for the outstanding sales consulting services that ThoughtPartners Global provided to our team. The sales program your company developed for our team was comprehensive, well-structured, and highly interactive. The approach of combining theoretical concepts with practical exercises and real-life examples made the training sessions engaging and informative.

Your team’s ability to tailor the program to our specific needs and requirements was commendable and greatly appreciated. Our team has acquired valuable skills and knowledge that have already begun to show a positive impact from our sales force . The feedback we received from our team members was overwhelmingly positive, and they all appreciated the efforts made by your team.

CHRO B2C, An Indian Manufacturing Giant